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- Admission
- Tickets: All visitors must have a valid ticket for entry.
- Refusal of Entry: We reserve the right to refuse entry to any individual at our discretion.
- Behavior
- Conduct: Visitors must adhere to our code of conduct, which prohibits smoking, alcohol consumption, and any inappropriate behavior.
- Safety Rules: No eating or drinking on the ice, and the use of protective gear is encouraged.
- Safety
- Compliance: Visitors must comply with all safety instructions provided by our staff.
- Assumption of Risk: By participating, visitors acknowledge and accept the inherent risks associated with ice skating, including the risk of injury.
- Responsibility for Belongings: Visitors are responsible for their own belongings and the ice rink is not liable for lost or stolen items.
- Security Measures: The ice rink reserves the right to conduct security searches and refuse admission to anyone under the influence of drugs or alcohol.
- Prohibited Activities: Certain activities, such as smoking, eating, drinking, or using mobile phones, are prohibited to maintain a safe environment.
- Medical Conditions: Please inform our staff of any medical conditions that may require special assistance.
- Photography
- Consent: By entering the premises, you consent to being photographed or filmed for promotional purposes??
- Refunds and Cancellations
- Refund Policy: Tickets are non-refundable except in the case of event cancellation by us.
- Cancellations: Customers may request ticket exchanges subject to availability.
- Liability
- Disclaimer: We are not liable for any injuries or accidents that occur on our premises.
- Waiver of Liability: Visitors may be required to sign a waiver releasing the ice rink from liability for any injuries or damages sustained while on the premises.
- Insurance: Visitors are encouraged to have personal accident insurance.
- Additional Services
- Skate Hire: Skate hire is available on-site for an additional fee.
- Companion Tickets: Free companion tickets are available for visitors with disabilities or parents supervising children.
- Accessibility: Our facility is equipped with accessibility features to accommodate all visitors.
